remote won't change channels but volume works

Aim the remote - Your U-verse TV remote control is sending signals to your receiver. Replaced batteries and tried resynching the remote. 07:46 PM 09:30 AM But can’t change channels or pull up guide - Answered by a verified TV Technician. Learn some tricks for resolving the most common issues with these steps. Point the remote at your Genie, Genie Mini, or Wireless Genie Mini. Also, make sure that you put the batteries in the right direction (with the positive sign on the battery facing the positive sign on the remote, and the negative sign on the battery facing the negative sign on the remote). What worked to fix this is to use the "Universal Remote" option on the tv to setup the tv remote to control the soundbar. I have the same issue but no luck with the fix, it pairs the remote with the tv but volume still doesn't work. in. So me being the guy I am I tried to figure it out on my own. This latest version wasn't available through the tv's interface. Using the remote, set volume lock to … MAGIC REMOTES ONLY. I have same problem n this worked for me: 1st take out batteries for ur remote. Reprogram Shaw remote: Shaw remotes are designed to control the TV’s volume and power, as well as the Digital Box for channels, guide, power, etc. Having problems with your remote control? It doesn't seem like this should be necessary as all of the devices are Samsung and they seem to work together automatically but it did make the difference and the tv remote always works for the soundbar volume now. even rebooted the receiver and it's still not working. I have to keep pressing the button over and over to change the audio level but most times it will not work at all. I tried all the IR codes and got one that works once in a while. Try changing your batteries and then see if the the remote will change channels. :beaming_face_with_smiling_eyes: ‎11-19-2020 The buttons on the front of the TV do not work. Ensure that the batteries are placed into the battery compartment correctly. https://us.community.samsung.com/t5/TVs/Remote-Control-volume-isn-t-working-on-my-TV-UN48JU6500/td-p... Volume sticks between 11 and 14, mute will not work, and mute button flashes. ‎06-08-2017 The Sky Q remote works on sky apart from to control the volume. You will see the volume indicator on your screen has a different appearance from the TV’s internal volume. Select the DIRECTV receiver’s input source. Same here with same model. Fix volume, channel changing, and other remote issues Press and hold the ENTER button for three seconds. I bought a brand new remote controller and batteries and it works perfectly, except it won't change channels either using the channel up/down buttons or the channel number buttons. Your Samsung remote cannot change channels on your cable box. I have fresh batteries in it, and my receiver is on. There are two possibilities on why the remote won't change the channels. It is not the remote as it works ok in the sky tv in other room. TV remote control won't change volume even with new batteries. Aim the Cox remote at your TV. Started doing it randomly a few months ago now it's an everyday problem. The DISH remote defaults to controlling the TV's volume. SamsungJustin Please cold boot the television using the following steps. If only some functions are working, try to … The Genie remote uses light to send the signal to the receiver. If I pull power cord for 1 minute the volume works temporarily then the issue returns. The cable box has lost it's programming or is set for basic reception only ( this should be resolved by you local cable company, they will usually. ‎06-26-2020 ‎12-15-2020 in. Order a new or replacement remote control. I'm not sure my issue with not being able to control a new Samsung soundbar with the original tv remote is the same issue as the original poster had but here's the solution that's working for me. If you continue to have issues with the audio, please send the serial number for the TV to this PM Link. Solved: Noticed just this morning (Nov. 13, 2020) that the only button on my Roku remote that Pluto responds to is the HOME button. Remote will turn tv on/off and adjust volume but cant. After no positive results I contacted Samsung through Live Chat. 10:41 AM The factory reset unpairs your remote and TV Box, so you'll need to re-pair them. I also upgraded the firmware on the tv by manually downloading the latest version from the website and using a USB stick. To perform a factory reset: And actually the TV Plus additional channels are working again. This will only work if the auxiliary device has been programmed to the remote. My dish remote won't change the channels? Result: The TV turns OFF or ON. in. 2. There is also the possibility that the issue isn’t with the remote, instead, … On most DIRECTV receivers, there is a red button on the side of the receiver or inside the access card door. Your cable remote is changing cable channels. We recommend having the receiver placed in an area that is free and clear of obstructions. He then had me remove my batteries from my Samsung remote and hold the power button for 40-50 seconds then reinstall batteries and that seemed to work for both my TV remote and my Directv remote and I just did that process with my TV remote and it's been going strong for hours already....Hope this helps, Wednesday Aim the remote … Try these helpful tips if you're unable to change channels, adjust the volume or the Genie remote is not working. How did you sort yours out. in, This just 're-paired the remote, volume goes between mute and 1, rest of remote appears to work fine, ‎04-24-2020 Then place the batteries back in. A Source menu appears to change your TV’s input. This worked for me. Any advice would be appreciated. 07:53 PM I have put in new batteries but that does not change anything. ) in. The most likely problem with your remote is that the batteries have died. in. We've tried all 8 remotes on this one TV's sound, but they don't work on it at all, despite working uneventfully on the others. My Sky Q remote seems to have overwritten my Samsung TV remomte. It's not battery, as its remote works normally on the other sets. Hello Loismae. Tv worked great for 3 years and now is seeing the same problems with volume that won't go above 12 and below 11. in. This setting allows you to change the default to an auxiliary device. in. It will get stuck and I can only adjust the volume between two numbers... for example, I can only go up as far as 12 and down as far as 10 right now. I tried taking out batteries from remote for over a minute n still didn't work for me. Re: Remote won’t change channels with up and down arrows This isn't really a fix, but i had the same problem even after changing the batteries in the remote (worked for a short while). ‎06-08-2017 A slow, blinking green light or no light - your remote needs new batteries. The TV turns off or shuts down by itself. Reconnect to your WiFi network. If anything is blocking the receiver, this can affect the functionality of the remote. A Source menu appears to change your TV’s input. Unplugging the TV works but it isn't very long later it's doing it again, ‎12-03-2020 Then, pushed the power button on the remote for 10 seconds. Point the remote at the camera (or phone) and then look at it through the display screen of the camera (or mobile phone). If you have a smart remote you can press the Back & Up buttons at the same time for 10-20 seconds to repair the remote to the television as well. Swapping out batteries from the remote Solution 3: Re-Syncing the Remote and the TV. Wasn't an issue with my previous M550 soundbar, just with the new Q60T one where after a while (mainly after changing channels on Live TV) the tv remote could no longer change the volume on the soundbar. You need to use your cable remote or some other universal remote for that, not your Samsung remote. For example, HDMI 1: Satellite Receiver, may be the name of the input. The remote may be bad or have a bad keypad which will let some functions work but not others. You do not have permission to remove this product association. by Remote will turn tv on/off and adjust volume but cant. 1. I did have to reset the Smarthub after this because the app icon bar got messed up but everything seems to be working fine now. If only some functions don’t work and the buttons aren’t worn out, the remote likely needs reprogramming. Set Device for Volume Control. ‎12-02-2020 01:12 PM Because the Channel Up/Down is one of the 'popular' (most used) buttons on a remote the button's contacts either get dirty or lose their … If the buttons on your remote are not responding, try resetting the receiver and remote control. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. in, I have the same problem. I tried holding the back arrow n play/pause n this only work temporary for me. You can also, take the batteries from the remote with the batteries out Press and hold the power button on the remote for 30-40 seconds to discharge and soft reset the remote… 11:41 PM We use cookies to give you the best possible experience on our website. Power Cycling Entire Setup. Press and hold Power on the remote until the television turns off and back on.Reconnect to your WiFi network. 09:35 AM Copyright© 1995-2021 All Rights Reserved. Neither of the remotes will allow me to change the volume on my TV. Program the remote to the customer's TV. Samsung technical support did help with sorting this out: I have a 2016 UN49MU650DFXZA TV and new Q60T soundbar. See instructions for pairing your Xfinity remote and TV Box. Try different inputs to find the one set up for your TV. You can also, take the batteries from the remote with the batteries out Press and hold the power button on the remote for 30-40 seconds to discharge and soft reset the remote. (Last edited Unregister and Re-register again. 2. However, my Samsung TV remote now only works to turn the tv off. I have set it up to control the Verizon STB and it works fine, but I still find it convenient sometimes to use the Verizon Universal Remote (P265 v5) to access certain functions on the STB. I've checked for Pluto and Roku updates, also removed and 10:43 AM The remote will now control the internal volume on the DTA Mini Box. The other buttons on the remote work fine. Select the DIRECTV receiver’s input source. The volume is working fine. Press and hold Power on the remote until the television turns off and back on. Googled all possible answers, factory reset my TV. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. 05:38 PM the buttons light up but just won't work. Try a few buttons to see which ones work and which ones don't. The remote is not in TV mode. in, TV was working fine yesterday I turn it on today and I had an issue with the volume not working on my Samsung remote nor on my Directv remote. Did you ever get a solution? Thanks for the update Chrisv909, be sure to post in the larger thread regarding this: https://us.community.samsung.com/t5/TVs/Remote-Control-volume-isn-t-working-on-my-TV-UN48JU6500/td-p... ‎07-27-2018 Remove the battery cover and insert two new AA batteries. in, I'm having the same issue! Press the TV button once. I have to do this everytime I need to change volume, ‎10-10-2020 On a whim i reloaded the Roku app on my tablet and it works like a charge. its just stuck on channel 64. yes I have pressed the "sat" button and all that. It is possible that the Remote and the TV might get De-Syncronized due to which the Volume Control feature might get disabled. A fast blinking green light - the batteries are okay but may need to be replaced soon. Press a button on the remote and you should see a flashing light at the end of the remote. Remote will not control the volume on the TV. If you don't see Volume change during programming process (either Auto or Manual), Select the option: No - Let's try another code set for your TV. I tried going through all of the remote set up options 1-75. A solid green light - the batteries are strong. Press the Power button once. Worst tv purchase ever, nothing but issues. My remote has been doing the same thing for at least a year now randomly. When I press the volume buttons on my bell tv remote controller the tv button lights up red and the volume won't go up or down. Enter another ZIP to see info from a different area. Wasn't an issue with my previous M550 soundbar, just with the new Q60T one where after a while (mainly after changing channels on Live TV) the tv remote could no longer change the volume on the soundbar. 06:48 PM I don't know whether this is necessary in addition to setting up the "Universal Remote" but it doesn't seem to hurt. I have the same problem . My remote will not change channels or switch on or off, or anything really except the volume. Press and hold the red button until the receiver restarts. Whatever I do to try to troubleshoot the magic remote it won't let me change channels up/down and none of the number buttons work. replace the box) If the channels will change from the buttons on the cable … Lastly, insert the batteries. Then try to change the Volume and check to see if the issue persists. The remote control works for everything on the TV but hardly works at all to change the volume level. The volume lock is set to the TV. No button will allow me to go to the channel guide. 02:03 PM The tv button still lights up when I press the volume button. In fact over the past few days it's worked about 50% of the time. If you cannot change the input on your TV using either the TV remote control or the buttons on the TV itself, check the following articles: The supplied remote control will not operate the TV. But the one function I can't control with the Verizon remote anymore is the Volume. When I say it won't change the channels, I mean that when I try to change the channels with the TiVo remote, the TiVo bar at the top of the screen changes channels but the actual channel itself doesn't change. I've tried with replacing the batteries and resetting the remote using the 3 digit codes. For example, HDMI 1: Satellite Receiver, may be the name of the input. We went through the unplug TV for 60 seconds process and that didnt work. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sometimes the Receiver/Audio device can be powered OFF and because of that, the remote might only be auto programmed to TV and not to the Receiver/Audio device . Channel buttons only work when the source is the Samsung's own internal tuner. X | `>`. The fact that I bought a new remote and that this problem arose immediately after the Android 7 software update points directly to that being the cause. ‎10-09-2020
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